Social workers support mental health treatment

December 31, 2019

Social workers, in addition to psychologists, are professional resources available to plan members to aid with overall well-being and mental health support in a time of need.

Social work is a “helping profession” whose practitioners, registered social workers, require a university education and a commitment to the profession’s code of ethics.

Psychology/social work is covered by the Employee Benefit Plans to a maximum of $1,000 per insured person per calendar year. On a fee-for-service basis, social workers offer the following:

  • Counselling – a support process in which a counsellor holds face-to-face talks with a client to help them solve a personal problem and/or to help improve that person’s attitude, behavior, or character;
  • Psychotherapy – the treatment of a mental disorder by psychological rather than medical means;
  • Mediation – intervention in a dispute in order to resolve it through collaboration;
  • Sex therapy – counselling or other therapy which addresses a person’s psychological or physical sexual problems; and
  • Employee assistance programs – confidential counselling services accessible through a client’s workplace.

3sHealth Claims Services Manager Kyle Stroeder notes, “at 3sHealth our job is to take care of the caregivers. Access to social work services is an important benefit to support the personal and mental well-being of our plan members.”

While building trust through their clinical relationship with the patient, social workers strive to be compassionate, empathetic, and respectful. A social work approach is holistic and considers the individual within their environment. Case workers plan collaboratively with clients because they recognize that the client is the expert on their own life. The knowledge base social workers possess is shared with clients to improve social functioning and well-being, support them in their individual change, and connect them with relevant resources.

In health-care settings, social workers are members of the multidisciplinary treatment team. They provide a link between the team and the family, as well as with community resources. In these settings, they also contribute to the care, treatment, and rehabilitation of the elderly, people with disabilities, and those with physical and mental illnesses.

Many social workers also strive to achieve change at the systemic and the broader society levels for their clients.


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