There are two ways to find your benefit ID:

  1. On your Great-West Life pay direct drug card.
  2. On the letter in your 3sHealth employee welcome package.

On your Great-West Life pay direct drug card:

The numbers on your pay direct drug card are arranged like this:
11 335663 0000 123456 01

Here is what the numbers mean:

11 335663 0000 123456 01 - is the code the pharmacist uses to identify Great-West Life as the insurance carrier.

11 335663 0000 123456 01 - is your Great-West Life group policy number.

11 335663 0000 123456 01 - is your unique benefit ID, also called your certificate number.

11 335663 0000 123456 01 - is the issue number. If your card is lost or stolen and you request a new card, the issue number will change to 02, etc.

If you want to update or change your home address, you use Gateway Online which can be accessed from the home page on 3sHealth.ca.

If you want to update your marital status, add, remove, or change information about your spouse and dependent children, you use the online Dependent Change Form in the Employee Benefits section on 3sHealth.ca.

If you are under age 65, your basic life insurance amount is calculated based on 2x your annual salary rounded up to the nearest $1,000 to a maximum of $1,000,000. This will be the amount or volume of your life insurance. In addition to your basic life insurance, you have accidental death and dismemberment insurance (AD&D). The amount of your AD&D insurance is equal to the amount of your basic life insurance.

If you are age 65 or older, your basic life insurance amount is calculated based on 1x your annual salary rounded up to the nearest $1,000 to a maximum of $250,000. This will be the amount or volume of your life insurance. In addition to your basic life insurance, you have accidental death and dismemberment insurance (AD&D). The amount of your AD&D insurance is equal to the amount of your basic life insurance.

The monthly premium rate for your basic life and accidental death & dismemberment (AD&D) insurance is $0.20 per $1,000 of coverage. To calculate your monthly premium amount: multiply the volume of your insurance by $0.20 and divide by $1,000. Example: $122,000 x $0.20 / $1,000 = $24.40 monthly premium amount. The cost of your monthly premium may be shared with your employer. Your monthly premium amount will be deducted from your paycheque on the first pay period in each month.

You may purchase additional coverage under the 3sHealth Group Life Insurance Plan including:

  • Optional life insurance (employee only) is sold in units of $10,000 to a maximum of $500,000.
  • Dependent life insurance (spouse and children only) is $10,000 spouse and $5,000 for each child.
  • Voluntary (AD&D) insurance (single or family) is sold in units of $10,000 to a maximum of $250,000.

If you purchase optional life insurance up to $150,000 and/or dependent life insurance in the first 90 days of plan membership, the coverage is guaranteed issue and you will not be required to complete a medical questionnaire.

The monthly premium rates for optional life insurance, dependent life insurance, and voluntary AD&D can be found in the overview of the Group Life Insurance Plan document.

You may name any person as your beneficiary such as your spouse, parent, etc. You may designate more than one beneficiary. You may also name a legal entity as your beneficiary such as your estate or a charitable organization. If you choose to name a charitable organization as a beneficiary, the full legal name and address of the charitable organization is required.

Yes, you may name your child as your beneficiary. If you name a minor child or children under the age of 18 as a primary or contingent beneficiary, you must appoint a trustee. Upon your death, the trustee will receive the policy proceeds and has a legal duty to use those proceeds for the benefit of the beneficiary. You will want to appoint someone who is capable of managing the policy proceeds wisely.

If you do not appoint a trustee, payment will go to the public trustee in the child’s province of residence or to a court-appointed property guardian.

When you designate your beneficiaries, you may indicate the portion (percentage) of the policy proceeds you would like to give to each of the named parties. If you do not detail a percentage of the benefit for each party, the policy proceeds will be divided equally among all of your named beneficiaries.

When you become eligible for the 3sHealth Group Life Insurance Plan, you must complete a Beneficiary Designation Form which includes a section to designate your beneficiary for your group life insurance. To change your beneficiary, contact 3sHealth Employee Benefits for the appropriate form. Once completed, return the original copy of the form to 3sHealth Employee Benefits. Please refer to the back of your Beneficiary Designation Form or the Designating a Beneficiary pamphlet in the Employee Benefits section on 3sHealth.ca for more information on naming a beneficiary.

CUPE Disability Income Plan
  • During the initial 119-day qualifying period following disability, bridge benefits equal to 66 and 2/3 % of your pre-disability regular gross weekly earnings.
  • After the initial 119-day qualifying period, long term disability benefits equal to 60% of your pre-disability regular gross monthly earnings.
  • Vocational rehabilitation services to help you to return to work.
SEIU-West Disability Income Plan
  • During the initial 119-day qualifying period following disability, bridge benefits equal to 66 and 2/3 % of your pre-disability regular gross weekly earnings.
  • After the initial 119-day qualifying period, long term disability benefits equal to 60% of your pre-disability regular gross monthly earnings.
  • Vocational rehabilitation services to help you to return to work.
SUN Disability Income Plan
  • After the initial 119-day qualifying period, long term disability benefits equal to 75% of your pre-disability regular gross monthly earnings.
  • Vocational rehabilitation services to help you to return to work.
General Disability Income Plan
  • After the initial 119-day qualifying period, long term disability benefits equal to 75% of your pre-disability regular gross monthly earnings.
  • Vocational rehabilitation services to help you to return to work.

In the event that you need to apply for disability income, please refer to the Disability Income Plans Application Booklet in the Disability Income Plan section on 3sHealth.ca. This will provide you with the necessary forms and the timeline when applying for disability income.

Please refer to your Disability Income Plan Commentary Booklet for information regarding your Disability Income Plan benefits.

Ambulance
100% of licensed ambulance service when medically necessary.

Accidental dental
Treatment of injuries or replacement of natural teeth.

Hearing aid
$1,500 every five consecutive calendar years.

Prescription drugs
Charges for drugs and serums listed on the Saskatchewan Drug Plan Formulary.

Deductible

  • $9 per family per day for claims submitted using paper reimbursement.
  • $10 per drug identification number (DIN) using the pay direct drug card.

Prescription smoking cessation drugs up to $500 lifetime maximum per insured person.

Diabetic supplies
Unlimited insulin syringes, Novolin pens, test strips, bloodletting devices including platforms and lancets.

$10 per DIN deductible applies if purchased using the pay direct drug card.

Out-of-country medical emergency coverage
Up to $1,000,000 in medical emergency coverage when travelling outside of Canada with a 60-day trip limitation.

Preferred hospital rooms
Charges up to the cost of a semi private room.

Paramedical and professional services
$400 per calendar year per insured person for a registered practitioner including: massage therapist, physiotherapist/occupational therapist, chiropractor, osteopath, podiatrist/chiropodist, naturopath, clinical psychologist/social worker, speech therapist, and acupuncture.

Therapeutic equipment
Charges for eligible therapeutic equipment up to $2,000 per lifetime for any one like piece of equipment.

Survivor benefits
Extended healthcare coverage for eligible spouse and dependent children for up to two years from the date of the employee’s death.

Vision

  • Eye exams - one eye exam for adults once every 24 months and one eye exam for children once every 12 months.
  • Prescription eye wear - Up to $300 towards the purchase of prescription eye wear every 24 months for each insured person.
  • Laser eye surgery - 2x the bi-annual vision maximum once in a lifetime.

Detailed information about the 3sHealth Employee Benefit Plans can be found in the Employee Benefits section on 3sHealth.ca.

  • Plan commentary booklets
  • Claim forms
  • Frequently asked questions

If you have questions about the Extended Healthcare Plan, please call Great-West Life at 1.866.408.0213.

Eligible charges paid in accordance with the 3sHealth Maximum Reimbursement Schedule - Enhanced Dental Plan. A pre-authorization is required for any dental charges over $500.

Basic and routine services
Coverage up to 100% of the Maximum Reimbursement Schedule amount for preventative, basic and routine services such as check-ups, cleanings, fillings, extractions, and root canals.

Major restorative services
Coverage up to 75% of the Maximum Reimbursement Schedule amount for major services such as dentures, bridges, and crowns.

Orthodontic coverage
Coverage up to 50% for orthodontic treatment to a lifetime maximum of $1,500 for each insured adult and $2,500 for each insured dependent child.

Detailed information about the 3sHealth Employee Benefit Plans can be found at in the Employee Benefits section on 3sHealth.ca.

  • Plan commentary booklets
  • Claim forms
  • Frequently asked questions
  • Maximum Reimbursement Schedule - Enhanced Dental Plan

If you have questions about the Dental Plan, please call Great-West Life at 1.866.408.0213.

Claims can be submitted online via Great-West Life GroupNet for Plan Members. You can sign up for Great-West Life GroupNet for Plan Members by clicking on the GroupNet button in the Employee Benefits section on 3sHealth.ca. You will require your plan #335663, and your benefit ID.

Claims can also be submitted using a paper claim form. Paper claim forms can be found in the Employee Benefits section on www.3shealth.ca or on Great-West Life GroupNet for Plan Members. Complete the claim form, attach your original receipts, and mail it to Great-West Life at Regina Benefit Payments, PO Box 4408, Regina SK S4P 3W7.

Electronic submission of claims is also accepted from providers such as your dentist, optical dispensary, massage therapist, physiotherapist, etc. Please ask your service provider if they are registered with Great-West Life Provider eClaims.

You should receive your pay direct drug card within three to four weeks following your benefit eligibility date. If your spouse has coverage through an employer-sponsored benefit plan, you must contact Great-West Life and provide them with your spouse’s benefit plan information before you begin using your pay direct drug card.

The 3sHealth healthcare plan is unique in the way it provides options to plan members when making prescription drug claims.

The plan offers a convenient pay direct drug card that provides instant payment at the pharmacy less a $10 per prescription deductible.

The plan also offers a reimbursement option. You pay the full amount of your prescriptions at the pharmacy, submit your claims for reimbursement, and pay a $9 per family per day prescription deductible.

When you use your pay direct drug card


When you pay out-of-pocket and submit your claim to Great-West Life for reimbursement


When plan members use the pay direct drug card, it helps to avoid out-of-pocket costs and there are no claim forms to complete. The claim process is complete when you leave the pharmacy.

For plan members using the reimbursement method, you receive a higher level of reimbursement when all of the prescriptions are purchased for you and your family members on the same day.

The benefit to plan members is the ability to select the right option for you, each time you take your prescriptions to the pharmacy.

Claims must be submitted within 120 days of the date you terminate employment, or the end of the calendar year in which the expense was incurred or the services were performed. The claims submission deadline is April 30 each year.

For dental claims, you are encouraged to submit a pre-treatment estimate where the cost of the proposed services is expected to exceed $500.

Some medical services and supplies do require pre-authorization. Please refer to the Extended Healthcare and Enhanced Dental Plan Commentary Booklet in the Employee Benefits section on 3sHealth.ca.

You can sign up for direct deposit through Great-West Life by clicking on the GroupNet button in the Employee Benefits section on 3sHealth.ca.

Online services are available through Great-West Life’s GroupNet for Plan Members. Through GroupNet, you can view information about your extended healthcare and dental coverage, submit claims, and view up to 24 months of claims history. In addition, GroupNet provides you with some useful health tools such as a health information library and a personal health risk assessment. Great-West Life also provides a free GroupNet app. To access Great-West Life GroupNet for Plan Members, click on the GroupNet button located in the Employee Benefits section on 3sHealth.ca. You will need your group #335663 and your benefit ID # located on your pay direct drug card.

You can view your recent claims and 24 months of history, recent payments, and coverage balances through Great-West Life’s GroupNet for Plan Members by clicking on the GroupNet button in the Employee Benefits section on 3sHealth.ca.

Yes, once you have registered for Great-West Life GroupNet for Plan Members, you may install the free Great-West Life GroupNet Mobile app on your mobile device.

For information on how to use the GroupNet Mobile app, please visit this page.

Lost or stolen pay direct drug cards should be reported immediately to 3sHealth Employee Benefits at 1.866.278.2301 or Great-West Life at 1.866.408.0213. A new pay direct drug card will be issued to you. Your old pay direct drug card will be suspended until you receive your new pay direct drug card.

Live Chat
You can live chat with a 3sHealth Benefit Services Officer from the 3sHealth website. Simply click the Live Chat box to ask your question. Live Chat is supported Monday to Friday 8 a.m. to 4:30 p.m. After hours, your question will automatically be forwarded to ebp@3sHealth.ca.

Email us
Inquiries and requests for assistance for all benefit eligibility, claims and coverage, retirement, and life insurance can be made by emailing us at  ebp@3sHealth.ca .

Call our toll-free number
If you can’t find the information you need online, 3sHealth provides a dedicated toll-free number (1.866.278.2301) that is staffed between 8 a.m. and 4:30 p.m., Monday to Friday.